Terms of service

Welcome to Cozy MurMur! By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.


General

  • This website is operated by COZY MURMUR ENTERPRISE (SSM Reg. No: IP0605632-P).
  • We reserve the right to modify these terms at any time without prior notice.


Products & Others

  • All products displayed are subject to availability.
  • Colors for the products may vary slightly due to lighting and screen resolution differences.


Pricing & Payment

  • All prices are in Malaysian Ringgit (MYR) and inclusive of SST, if applicable.
  • We accept payment via: Credit/Debit Cards, Online Banking (FPX)
  • Full payments must be made before an order is processed.


Shipping & Delivery

  • We ship within Malaysia via trusted courier partners (FedEx, DHL, & Ninja Van for Singapore customers).
  • Orders are processed within 1-2 working days after payment confirmation.

 

Cancellation Policy

  • Orders cannot be cancelled once payments is made.


Limitation of Liability

  • We are not responsible for delays caused by courier services, natural disasters, or other unforeseen circumstances.
  • We reserve the right to refuse service to anyone for any reason at any time.